What is Sema Doc?

Sema Doc is an affordable health care solution, available entirely from your mobile phone!

For just KSh300 per month, Sema Doc gives you:

  • 24/7 mobile access to medical doctors
  • a Health Account dedicated to help you save for medical expenses
  • access to instant health loans
  • a KSh5000 hospital cash benefit

We understand that you don’t have time to waste waiting in long queues or filling in mountains of paper work, which is why Sema Doc is available entirely from your mobile phone. That’s 24/7 health care, at the touch of a button!

Just dial *220#

to get started!

What do I get?

Doctor Access

Chat to a doctor on your mobile phone, anytime anywhere! Our registered doctors are available to you 24/7, with expert advice you can trust. Request a call back, or text a doctor your health question, and they’ll get back to you within the hour.

Health Account

With your Sema Doc subscription, you get a Health Account, dedicated to help you save for all your health expenses. Transfer money from your M-PESA or M-Shwari account on your mobile phone, and save for any medical expenses.

Health Loans

Sema Doc gives you access to INSTANT health loans through CBA! With just a 5% admin fee, you can choose how much you need.

Hospital Cash Benefits

If you’re ever admitted to hospital for one night or more, Sema Doc will pay out KSh 5000, directly to your Health Account. With just one call from our doctors, there’s no paperwork or queues, you get your benefit straight away.

Health Tips

Get daily health advice sms’ed straight to your mobile phone on a topic of your choosing. To select your topic dial *220#, choose option 5: Other Benefits and then select option 3: Health Tips. Live better with Sema Doc!

Want to know more?


View our Consumer Guide

Ready to join Sema Doc?

How do I subscribe?

How to use Sema Doc

How to access the doctors


How to apply for a Health Loan


How to transfer money to your Health Account


How to claim your Hospital Cash Benefit


About Hello Doctor

At Hello Doctor it’s all about health, and it’s all about you. We believe in preventative care, and we’re passionate about giving people like you the ability to connect with a doctor and make informed decisions about their health, at prices that won’t break the bank. Hello Doctor is designed to give you instant access to personalised health, wellness and medical information – all approved by our team of registered doctors. Get professional, confidential and trusted advice at your fingertips – anywhere, anytime.

Connect with us!

E-mail: info@hellodoctor.co.ke
Call Centre: 020 51404

Also follow us on our social feeds. We post articles daily and will keep you informed of all things Sema Doc. So join us now and be informed.

Dial *220# now!

24/7 Doctor  |  Health Account and Loans  |    KSh 5,000 Cover